Privacy Policy

Vibe reads interiors. You give it photographs of rooms and a few answers about what you like; it gives back a description of your taste and a comparison against a property. This page explains what happens to everything you hand over along the way.

It is written to be read. If a part of it is unclear, write to contact@aera.rent and the person who runs the service will answer.

01

Who runs Vibe, and what this covers

Vibe is built to Australian and New Zealand privacy standards. The Australian Privacy Principles, the New Zealand Privacy Act 2020 and its Information Privacy Principles are the rules this service works to, and they are applied to everyone who uses it, wherever they are. Vibe adopts them as a voluntary standard: the operator is registered in Georgia, so no regulator compels this. They are the rules here because they are written around exactly the kind of inference this service makes, and because a published standard can be checked. Whatever privacy law applies where you live applies as well, and nothing on this page reduces it.

Vibe is run by Sergei Kovalev, one person, at 19 Pirosmani Street, Batumi, Adjara 6000, Georgia. There is no company behind it and no staff. Where this page says “we”, it means him, and he is the person answerable for everything described here.

That is also why this page is unusually specific. A large operator can write “appropriate safeguards” and mean a department. Here every provider that touches your data is named, and the person who chose them is the one you can write to.

This covers people with accounts, people who visit without one, people who write to support, and people who can be recognised in material somebody submits. It does not make you our agent, and it does not give you permission to upload another person’s information.

The decisions are made in the product, at the moment they arise. Before your first analysis, before an import, and when you create an account, the service says what it is about to do and waits for an answer. This page is the long version of those moments.

02

What we hold

Not all of this applies to everyone. If you have never run an analysis there is nothing under photographs; if you have never written to support there is nothing under support.

What Vibe holds about you
WhatExamplesWorth knowing
Your accountEmail address, display name, language, theme, preferences, account status.The password is stored as a hash. It cannot be read back — not by us, not by anyone.
Sign-in and securitySession records, sign-in events, two-factor enrolment, recovery codes, security alerts, abuse signals.Credentials and recovery codes are never sent to anyone, including you. Lost ones are replaced, not retrieved.
Photographs and their file detailsImages you upload or import; file name, type, size, timestamps, and any metadata the file carried.A photograph of a room can say more than it looks like it does. Every image is re-encoded before analysis, which strips the original file metadata — including any GPS location the camera wrote into it.
ImportsThe listing address you gave, the source site, which images you chose, and whether it worked.A listing page can contain other people’s information. Only sites on a fixed allow list can be imported, and the page is fetched by our server.
What you type and chooseAnswers, prompts, selected styles, saved profiles and reports, favourites, mode, credits, timestamps.This is the service working. Without it there is nothing to save and nothing to compare.
What the analysis concludesStyle profiles, match scores, explanations, and the reasoning shown beside them.Opinions produced by a model. They can be wrong, and you can tell us so.
Technical recordsRequests, errors, timings, IP address, browser and device details, approximate region from the network.Kept to keep the service standing up and to notice abuse. There is no analytics product behind them.
SupportYour messages, anything you attach, and the history of the conversation.Attachments are deleted thirty days after they arrive. The messages stay with the ticket.
PaymentsNone.Billing is not switched on. No card is taken, no payment processor is engaged, and no card number has ever reached Vibe.
03

Where it comes from

  • From you: when you register, sign in, turn on two-factor, recover an account, upload or choose photographs, answer questions, change a setting, or write to support.
  • From a listing page you asked us to import.
  • From your browser and network automatically, the way any website receives a request — the request itself, and what it carries.
  • From the providers that run the service for us, named further down this page.
  • From another person, only where you or they had the right to give it.

The service also tells you these things at the point they matter.

What you are told, and when
WhenWhat it says
Creating an accountWhat is required and what is optional, with this policy and the User Agreement linked before the account exists.
Before your first analysisWho receives the photographs, what is sent with them, why, which country they are processed in, and how to withdraw. Nothing runs until you have answered.
Importing a listingWhich sites can be imported, and that our server fetches the page.
CookiesNothing to ask. Two cookies exist — your sign-in session, and the handoff that carries guest work into an account you then create. Both are strictly necessary, which is why there is no banner to click away.
04

What we use it for

  • Running your account: sign-in, sessions, two-factor, recovery, preferences, and what your plan gives you access to.
  • Doing what you asked for: analysing the photographs you chose, building a Vibe Profile, comparing it against a property, and keeping what you saved.
  • Importing a listing you pointed us at, and telling you why when it fails.
  • Counting the runs you have used on Basic and on the Expert demo, and stopping that count being circumvented.
  • Keeping the service standing up and safe: finding faults, noticing abuse, investigating incidents, holding backups.
  • Answering you when you write, and telling you about something that affects your account or its security.
  • Meeting a legal obligation, or defending a claim.

Two things are asked for separately, because they go beyond running the service: sending your photographs to be analysed, and building Vibe Memory from what you mark as a favourite. Each is a distinct question with a distinct answer, and either can be withdrawn in Privacy settings without losing the rest.

We do not use what we hold for something unrelated merely because it is technically within reach. If that ever changes, it changes with a new notice, and — where it should be — a new question.

05

Photographs, and what the analysis does with them

The outputs — a style profile, a match score, the explanation beside it — are inferences. A model reads pixels and produces an opinion. It is often useful and sometimes wrong. Treat it as an opinion.

  • Vibe does not perform face recognition, identity verification from photographs, emotion detection, or any decision about whether someone qualifies for something.
  • Vibe does not sell image data, does not advertise against what an image implies, and does not hand your images to anyone for training a general-purpose model.
  • You need the right to submit each photograph. It is worth a second look before you do: documents on a desk, a screen left on, a name on a parcel, a face in a mirror.
  • No Vibe profile or score is used by us to decide anything about employment, housing, credit, insurance, health, education, or law enforcement — and it should not be used that way by anyone else.
  • If an output is wrong or harmful, write to contact@aera.rent. A person reads it, and it is corrected or removed.
06

Who else sees it

Every company that touches your data is named below. There is no category of “trusted partners” standing in for a list we would rather not print.

Everyone who receives anything
WhoWhat they getWhere
Amazon Web ServicesThe application runs there, so everything the service holds passes through it.United States (us-east-2).
NeonThe database: your account, your saved profiles and reports, everything durable.United States (us-east-2).
UpstashA short-lived store that holds a finished analysis until the page collects it.Managed hosting; the record is removed once collected.
Abacus.AIThe photographs selected for a run, and the text typed for it.United States.
Listing sites you choose to import fromThe request for the page you asked for. They see an ordinary visit, made by our server.Wherever that site is.
Atlassian (Bitbucket)The source code and the build pipeline. Not your content.Not applicable to your data.
Regulators, courts, professional advisersOnly what is necessary for a specific matter or a binding lawful request.Depends on the matter.
A future ownerIf Vibe is ever sold or transferred, what that requires, under confidentiality.Not in prospect.

About the analysis provider: Abacus.AI’s customer terms treat submitted content as the customer’s confidential information and require deletion when the agreement ends. They say nothing about whether submitted content may be used to train models, so we will not tell you either way — we do not know, and no such permission has been granted.

One further access, stated plainly because it exists: Vibe is built with coding assistants that run in a development environment holding production credentials. They are not handed user content as a matter of course, but the access is real, and saying so is better than assuming it away.

Nothing is sold or rented, and none of it is used for advertising.

07

Where it is processed

Vibe runs in the United States. Data about you therefore leaves the country you are in, which is worth knowing in advance.

  • The application and the database sit in Amazon’s and Neon’s US East (Ohio) region.
  • Photographs selected for an analysis are processed in the United States by Abacus.AI. The run does not start until you have been told that and agreed to it.
  • The operator can reach those systems. He is one person, so “access is limited to those who need it” means one name.
  • If a provider, a country, or a purpose changes materially, this page changes, and the notices inside the product change with it.
08

How long it stays, and how it is kept

The short version: what you saved stays until you delete it, and what the service needed in order to work goes when it stops needing it.

An analysis can run in the background so you can close the tab. While that is happening, and for up to twenty-four hours after it finishes, a working copy of the reduced images is held so that the finished report is still yours to save when you come back. The copy is the same small, metadata-stripped version that goes for analysis, never your original upload. It is stored privately, never published or shared, removed the moment you save the report, and removed by the retention sweep if you never do. Deleting your account removes it too.

How long each thing is kept
WhatHow long
Your account and profileUntil you delete it. Deletion is scheduled with a fourteen-day grace period you can cancel, then carried out.
Sessions, two-factor and recovery recordsUntil they expire, are replaced, or the account is deleted.
Photographs and importsAs part of the profile or report you saved, until you delete that or the account.
Copies sent for analysisHeld by the analysis provider under its terms, which require deletion when the agreement ends.
Profiles, scores and explanationsUntil you delete them or the account. Nothing expires on its own — keeping it is what you asked for.
Working copies from a background runRemoved when you save the report, and swept within twenty-four hours if no save comes.
Technical and security logsFor as long as they are useful against faults and abuse, then removed on the ordinary retention of the platforms above.
Support messagesWith the ticket. Attachments are deleted after thirty days.

What actually protects it: passwords stored as hashes; optional two-factor with recovery codes you hold; sessions you can see and end from Settings; encryption in transit; secrets kept out of the source; images re-encoded on the way in, which removes their original metadata; imports restricted to an allow list and refused when a redirect resolves to a private address; and backups held by the platforms above. No system is absolutely safe, and this one is run by one person, which is why everything above is named.

09

What you can ask for

Most of it you can do yourself without writing to anyone. Privacy settings hold an export of your data and the deletion request; Security settings hold your password, two-factor, and every device currently signed in.

Requests
What you wantWhat happensWhere it stops
A copy of your dataAsk for an export in Privacy settings and download it when it is ready. The file stays available for a day.Records about other people, and records held for security or by law, are not included.
A correctionWrite, and it is corrected.An opinion produced by a model is not rewritten in history. It is annotated or removed.
DeletionSchedule it in Privacy settings: fourteen days to change your mind, then it happens.Limited records can survive where law, tax, fraud handling or a backup cycle requires it.
Withdrawing a consentTurn it off in Privacy settings. Withdrawing the permission to analyse photographs takes effect at once.It applies from that moment. It does not undo an analysis that already ran.
Challenging an outputWrite to contact@aera.rent. A person reads it, and the output is corrected or removed.Nothing beyond the time it takes one person to read it.

Requests are answered by the operator personally, and identity is confirmed through the address the account was registered with. A New Zealand access or correction request is answered within twenty working days. Nothing is charged for.

10

Cookies, tracking and email

There is no analytics product on this site. No Google Analytics, no advertising pixel, no third-party tracker, nothing that follows you anywhere else.

  • Two cookies exist. One is your sign-in session. The other carries work you did as a guest into an account you then create. Both are strictly necessary.
  • Approximate region may be inferred from your network address, by us or by a hosting provider, as it is on any website. Vibe never asks your browser for precise location.
  • Email from us is either about your account and its security, which you cannot switch off while the account exists, or optional, which you can switch off in Privacy settings. Every optional message says how to stop it.
  • Nothing inferred from your photographs is used for marketing.
11

Age, incidents, and complaints

Age

Vibe is for adults; the minimum age is 18. It is not built for children and carries no parental-consent flow, which is why the age limit is there. If we learn that an account belongs to someone under 18, it is closed and its data deleted.

If something goes wrong

If data is lost, reached by someone who should not have reached it, or disclosed by mistake, it is investigated and contained. Where the legal test is met, the people affected are told, along with the Office of the Australian Information Commissioner under the Notifiable Data Breaches scheme and the Office of the New Zealand Privacy Commissioner. There is no escalation path here: the operator is the person who notifies.

Complaints

  1. Write to contact@aera.rent with enough detail to identify what happened. Do not send passwords, recovery codes or identity documents by ordinary email; they are not needed.
  2. You get an acknowledgement within five working days and an answer within thirty, with the reasoning behind it.
  3. If that does not settle it, a reader in Australia can complain to the Office of the Australian Information Commissioner and a reader in New Zealand to the Office of the Privacy Commissioner. Your own local regulator may also take it.
12

Changes and contact

This page changes when the service changes. Anything material is said inside the product before it takes effect.

Contact
WhoHow
OperatorSergei Kovalev, a natural person. 19 Pirosmani Street, Batumi, Adjara 6000, Georgia. There is no registered company.
Privacy questions and requestscontact@aera.rent, or +995 585 890 610. Handled personally — there is no privacy officer to appoint out of an organisation of one.
Australia and New ZealandThe same address. No local representative is appointed, because there is no local establishment to appoint one for.